Front Desk, Hospitality & Customer Care

Fiona Mackenzie

Fiona Mackenzie serves as the First Receptionist and Hospitality Administrator at Weekend Expo UK, playing a vital role as the first point of contact for exhibitors, visitors, partners, and guests. She is responsible for delivering a welcoming, professional, and supportive front-of-house experience across all weekend expos and organisational operations.

In her role, Fiona manages reception services, hospitality coordination, visitor enquiries, and customer service support. She works closely with event teams to ensure smooth check-in processes, clear communication, and a positive attendee experience. Her friendly approach, attention to detail, and commitment to service excellence help create a warm and professional atmosphere at every Weekend Expo UK event.

Samantha Davies

Samantha Davies serves as the Second Receptionist and Hospitality Administrator at Weekend Expo UK, supporting front desk operations and customer service delivery during events and organisational activities. She plays an important role in assisting exhibitors, visitors, and staff by providing clear information, guidance, and responsive support.

Working alongside the hospitality and operations teams, Samantha supports reception management, visitor coordination, and service enquiries. Her organised, approachable, and reliable working style helps ensure that guests feel supported and well-informed throughout their experience. Through her dedication to customer care, she contributes to maintaining high service standards across all Weekend Expo UK events.